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Return Policy

We want your shopping experience at SBW to be an enjoyable one and we do hope you love each and every item you purchase. Should you however order items that are unsuitable for what ever reason, we are here to make your returns as smooth as possible. You can email us at if you have any questions.

  • Returns : NO returns except special cases.

  • We DO NOT offer Refunds. You are eligible for an exchange or store credit for non ‘Damage piece(s)" if they are returned in their original with no makeup stains with 3 days.
  • SALE Purchases are FINAL! No Exchanges or Refunds
  • Damages must be reported within 1 calendar day of receiving merchandise or cannot be returned on that basis.
  • Please include your order invoice and reason for return with the merchandise for tracking purposes
  • Packaging must be well maintained and merchandise should fit accordingly inside return boxes or envelopes to prevent damage.
  • Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
  • Availability of a replacement item is not guaranteed.

Shipping Policy


International Shipping Policy

Some countries require Customs VAT fees upon delivery. In case VAT is required, customers are fully responsible for that payment.